Article 1. Object

The purpose of these terms and conditions is to govern the contractual relationship between the parties.
between the customer on the one hand (hereinafter referred to as the “Customer”), and LA
COMPAGNIE DES MINIBUS DE PARIS (simplified joint stock company with capital of €1,000,
whose registered office is at 1 rue Falret, 92170 VANVES – France. RCS NANTERRE : 807-778-808 – CODE NAF 4931 Z , on the other hand.

They apply by operation of law, in the absence of written stipulations to the contrary or to the contrary.
agreed between the parties.
All orders placed by the Customer imply full and unconditional acceptance of
to these general terms and conditions and the waiver by the Customer of any of his
terms and notwithstanding any stipulation to the contrary.
or prior agreement.

Article 2. Definitions

For the purposes hereof, :
“Ordering Party”: the party who enters into the contract of carriage with the Carrier. Visit
The principal may be the beneficiary of the transport or the intermediary in charge of it.
organize transportation for the beneficiary;
“Carrier”: the company LA COMPAGNIE DES MINIBUS DE PARIS, which undertakes, under the terms of the contract, to
hereunder, to transport, under the conditions set forth hereinafter, for consideration, a group of
of people and their luggage, from a defined location to another defined location.

Article 3. Controls

All orders are preceded by a request for a quotation (in writing, by telephone or online),
precise travel schedule and in compliance with all applicable
obligations mentioned herein.
Until the Customer’s order has been validated, the Carrier reserves the right to
right to make any price changes to its services.
The quote must be accepted within the validity period specified by the Carrier.
The order is perfect only subject to availability and after express validation.
by the Carrier. The Carrier is bound only by the terms of its validation of the
order, notwithstanding any prior discussions or agreements.
The Carrier reserves the right to refuse any order whose execution would result in a
infringement of legal or regulatory provisions, particularly with regard to
traffic regulations, working hours, driving times and rest periods.
Repeated payment incidents will entitle the Carrier to refuse any new payment.
order.
In any case, the contract is only deemed to have been concluded once the deposit has been paid.
mentioned in the quotation.
Any deterioration in the Customer’s credit rating may justify the requirement of guarantees.
or settlement in cash or by sight draft, at the same time as the
order.

Article 4. Online ordering

When the Customer has provided his e-mail address to the Carrier at the time of the
request for quotation, the quotation will be sent by e-mail to the address indicated. How to order
can then be placed online, by clicking on the “Fill in the line contract” link.
For the order to be registered, the Customer must complete the form in
Click here to accept these terms and conditions. Visit
Required fields are marked with an asterisk.
Payment can be made by bank transfer, credit card, direct debit or cheque to
choice of the Customer.
In the event that it is impossible to provide the service (in particular in the event of lack of
payment, incorrect address or any other problem arising during acceptance of the quotation), the
The Customer will be informed by e-mail as soon as possible.
The online provision of the Customer’s bank details and validation
of the order shall constitute proof of the Customer’s agreement and shall be deemed :
payment of the sums due under the purchase order ;
signature and express acceptance of the contract.
The contractual information will be confirmed by e-mail within a few days.
as soon as possible and no later than the start of performance of the services, to
To the address specified by the Customer.
The computerized registers, kept in the Carrier’s computer systems, are the property of the Carrier.
under reasonable conditions of security, will be considered as proof of the
communications, orders and payments between the parties.
Purchase orders and invoices are archived on a reliable and reliable medium.
be produced as evidence.
The Customer has no right of withdrawal, in accordance with the law.
article L121-20-4 of the French Consumer Code.

Article 5. Information and documents to be provided to the Carrier

Before the coach or coaches are made available to the group, the
The Customer provides the Carrier, in writing or online, with the following information:
the date, time and place where the coach will be made available;
the date, time and place of initial passenger pick-up,
the time and place of their final drop-off (the respect of an arrival schedule for a
correspondence must be a stated requirement of the Customer);
date, time and location of intermediate stops;
if applicable, the required itinerary;
the maximum number of people in the group ;
the maximum number of persons with reduced mobility, including the number of persons in
wheelchair ;
the maximum number of persons under the age of eighteen on a transport in
of children and the number of accompanying adults ;
any special luggage requirements (preciousness, fragility, etc.);
telephone numbers enabling the Carrier to contact the Customer
at any time (24 hours a day, 7 days a week).

Article 6. Safety on board the coach

The maximum number of people that can be transported cannot exceed the number shown on the ticket.
on the accommodation certificate or the purple card.
The Carrier is responsible for the safety of the transport, including during each
passengers on and off the coach.
The driver takes the necessary measures to ensure safety and, if necessary, gives instructions.
instructions to passengers, who are required to comply with them.
Stops are left to the Carrier’s or driver’s initiative to meet the needs of the customer.
safety obligations and compliance with social regulations relating to working hours.
and rest periods for drivers, or other necessities.
For coaches whose seats are equipped with safety belts, the Carrier
informs passengers of the obligation to wear this equipment. With certain exceptions
In accordance with the Highway Code, seatbelts must be worn by all passengers, adults and children alike.
In the event of an accident or penalty, the Carrier declines all responsibility for the
not wearing a seatbelt. In the event of the driver or the Carrier being fined, the
The principal will be civilly liable for any fines imposed.
In the case of an accompanied group, both the Carrier and the driver must
know the names of people with organizational or supervisory responsibility,
the nature of which must be specified. The persons designated as responsible must
be familiar with the conditions of transport organization agreed with the Carrier, and
hold the list of people in the group. The Customer must take the necessary
arrange for this information to be communicated to them before the start of the
transport.
At the request of the Order Giver, the driver will provide the following information before departure
on safety measures and devices, adapted to the nature of the service and the
passengers.
If the coach is so equipped, the tilting seat, known as the conveyor seat, is only used for
reserved for a driver or crew member.
Unless otherwise authorized by law, the transport of dangerous goods is prohibited in the following areas
coaches. If an exemption applies, the Customer informs the Carrier.
In the specific case of public transport for children, the Customer will
must :
ensure that the persons designated as responsible have the necessary knowledge
safety requirements for public transport of children;
ask the persons designated as responsible to provide instructions on
(danger around the coach, obligation to remain seated…), in particular
the compulsory wearing of seatbelts, and to ensure that they are used properly.
respect ;
instruct those designated as responsible to count the children one by one
one for each entry and exit of the coach;
ensure that the accompanying adults are assigned to the coach in liaison with the driver,
particularly with regard to safety requirements.
Unless otherwise stipulated in the special terms and conditions, animals are not
accepted for transport.
The Customer or passengers are not entitled to affix, without prior agreement
of the Carrier, signs, banners, posters…
Smoking is prohibited on board coaches.
It is forbidden to consume alcoholic beverages on board coaches.

Article 7. Luggage

The Carrier is responsible for baggage placed in the hold. This luggage must be
labelled by their owners.
In the event of loss of or damage to hold baggage, the compensation payable by the
Carrier for any justified damage for which it will be held responsible is limited to
1,200 per piece of luggage.
Where applicable, loss of or damage to checked baggage must be reported immediately.
be the subject of reservations made by the Customer or the passenger with the
Carrier, by registered letter or extrajudicial document, no later than three days
following completion of transport.
The Carrier, or its agent-driver, reserves the right to refuse baggage.
whose weight, dimensions or nature do not correspond to what was agreed upon
with the Customer, as well as those he considers detrimental to the safety of the
transport.
Hand luggage, which remains in the passenger’s custody, is the passenger’s sole responsibility.
responsibility.
Before the service is carried out, the Customer will inform each passenger of the following provisions
above, in particular with regard to the safekeeping of hand luggage and the limit
compensation for checked baggage.
At the end of the transport, the Customer, his representative and passengers are required to
make sure nothing has been left behind on the coach. The Carrier declines all
responsibility for damage to or theft of anything left there.

Article 8. Public broadcasting of music or projection of an audiovisual work in
a coach

Public broadcasting of musical and cinematographic works in a coach,
or personal recordings must be declared in advance.
and be authorized by the copyright holders.

Article 9. Remuneration for transport and ancillary and complementary services

The Carrier’s remuneration comprises the price of carriage in the strict sense of the term, which includes
including the remuneration of the driver(s), the remuneration of ancillary services and
to which are added the costs associated with setting up and managing
administrative and IT aspects of the transport contract, as well as any
transport and, or, any duty charged to the Carrier.The
The price of transport is also determined by the type of coach used, and its
equipment, any additional equipment and the number of places available.
bunker volume, transport distance, and the characteristics of the bunker.
and special traffic conditions.
The cost of meals and accommodation for the driver(s) is the responsibility of the
Carrier; it is included in the transport price. The parties may nevertheless
agree that the Customer will provide all or part of these services to the driver.
The corresponding costs are then excluded from the transport price. In this case, the
the driver’s meals and/or accommodation will have to be defined.
between the Customer and the Carrier and communicated to the driver before the
departure.
Any ancillary or complementary services are remunerated at the agreed price. This is the case of
including :
long-term parking on a site ;
air, rail and sea transfers for the driver(s) in the event of long journeys
period of inactivity ;
complementary transport by sea (ferries) or rail (tunnels);
any luggage insurance that passengers may have purchased.
Any modification of the initial transport contract attributable to the Customer, such as
provided for in article 13 below, results in a readjustment of the conditions of remuneration
of the Carrier. This remuneration may also be modified in the event of a
event or incident as provided for in article 14 below.
The initially agreed transport price is revised in the event of significant variations in the
the transport company’s expenses, which are due to conditions external to this
such as the price of fuel, and for which the plaintiff justifies its claim.
by any means.

Article 10. Payment

Payment in full for the services specified in this quotation is required by
the order, any balance of the price of transport, ancillary services and
is payable on receipt of invoice.
In all cases, the price of transport is payable before the departure of the coaches, at the following address
cash and without discount, except in the case of delays granted in writing by the Carrier to the Customer.
order. If payment is not received in full before departure, the Carrier reserves the right not to
not carry out the transport, the failure of the Ordering Party being analyzed as a
cancellation of the order in accordance with article 11 below.
When the Carrier grants the Customer payment deadlines, the invoice
indicates the date on which payment is due.
Any delay in payment, after formal notice has remained unanswered, automatically results in
payment of penalties equivalent to three times the legal rate of interest, without any further
to the prejudice of compensation, under the conditions of common law, for any other damage.
resulting from this delay. In addition, the Customer shall reimburse all expenses
arising from the contentious recovery of sums due, including legal fees
or lawyers. All invoices recovered by legal action will be
increased by a non-reducible penalty clause within the meaning of article 1229 of the French Commercial Code.
Code, of an indemnity fixed at 10% of the sums due, with a maximum of two years.
minimum of €450.
Total or partial non-payment of an invoice on a single due date shall, without further
formality, the acceleration of the term will result in immediate payment, without
of all sums due, even in arrears, as of the date of such default, and
authorizes the Carrier to require cash payment prior to the performance of any
new service.

Article 11. CANCELLATION OR CANCELLATION of the contract of carriage

In the event of termination or cancellation of the contract prior to departure and attributable to the
Customer, a fixed indemnity will be due to the Carrier, equal to :
<
Cancellation D-4 of service: No charge
Cancellation D-3 of the service: 25% of the requested service
Cancellation D-2 of the service: 50% of the service ordered
Cancellation on D-1 of service: 100% of the service ordered
Same-day cancellation: 100% of the service ordered

Article 12. Performance of the contract of carriage

The Carrier reserves the right to subcontract the service to another common carrier.
of people. In this case, he retains full liability towards the Customer
responsibility for obligations arising from the contract.

Article 13. Modification of the contract of carriage in progress

Any new instruction from the Customer to modify the
the initial conditions under which the transport is being carried out must be confirmed
immediately to the Carrier in writing or by any other means that allows the
memorization.
The Carrier is not obliged to accept these new instructions, in particular if they
are of such a nature as to prevent him from honoring the transport commitments initially made. He
must immediately notify the Customer in writing or by any other appropriate means.
for memorization.
Any modification to the contract may lead to a readjustment of the agreed price.

Article 14. Event or incident during service

If, during the performance of the service, an event or incident occurs that renders the
impossible to carry out all or part of this service under the conditions initially envisaged.
provided for in the contract, the Carrier takes, as soon as possible, the appropriate measures to
ensure passenger safety and comfort. At the same time, he takes on the attachment of the
Ordering party to request instructions for further service. If
the event or incident is attributable to the Carrier, the Ordering Party may
claim, in the event of proven prejudice, compensation which, unless required by
mentioned in article 5 above, may not exceed the price of the product.
transport. If the event or incident is attributable to the Ordering Party, the latter shall be liable for any loss or damage suffered.
assumes the financial consequences up to the cost of transport. If the event or
the incident is due to force majeure :
additional transport costs are borne by the Carrier;
any additional costs other than transport shall be borne by the Customer;
additional delays do not give rise to compensation.

Article 15. Passenger list

A nominative list of embarked passengers must be kept on board.
vehicle for any occasional collective transport service outside the area constituted by
the department of care and neighbouring departments.
If children are transported together, the list must also include the following information
telephone number of a contact person for each child transported.
The creation of this list is the responsibility of the Customer, who must keep it up to date.
hand over to its representative on board the coach or, in his absence, to the driver, and
completed with the coach’s registration number.

Article 16. Main social rules applicable to road passenger transport

The Carrier provides the Customer with a document describing the essential elements
regulations, driving times and rest periods. The Customer shall
give it to your representative on board the coach.

Article 17. Damage

The Customer and passengers are jointly and severally liable for any damage.
caused by passengers to the vehicle.
The cost of repairs will be invoiced to them on the basis of current rates.

Article 18. Applicable law – jurisdiction

This contract is governed by French law, regardless of the nationality of the Donor.
order.
Any dispute arising from the interpretation or execution of the present conditions
shall be subject to the exclusive jurisdiction of the Commercial Court of
Versailles.